Windows 11 + nVidia + AMD Video Card: AMD Card Disappears and Shows Up as Removable?
If you are using Windows 11 and have an nVidia graphics card along with an AMD video card installed on your system, you may encounter a situation where the AMD card disappears from the Device Manager and shows up as a removable device. This can be a frustrating issue, but there are a few steps you can take to troubleshoot and resolve the problem.
1. Update AMD Drivers
The first step is to ensure that you have the latest drivers for your AMD video card. Outdated or incompatible drivers can cause various issues, including the card disappearing from the Device Manager. To update the drivers:
- Visit the official AMD website.
- Look for the "Drivers & Support" section and select your AMD video card model.
- Download the latest drivers for your specific card and operating system.
- Once downloaded, run the installer and follow the on-screen instructions to update the drivers.
- Restart your computer after the installation is complete.
2. Check Device Manager
If updating the drivers didn't resolve the issue, you can check the Device Manager to see if the AMD card is still recognized by the system. To do this:
- Right-click on the Start button and select "Device Manager" from the menu.
- In the Device Manager window, expand the "Display adapters" category.
- If you see the AMD video card listed, right-click on it and select "Properties."
- In the Properties window, go to the "Driver" tab and click on "Roll Back Driver" if available. This will revert to the previous driver version.
- If the "Roll Back Driver" option is grayed out, click on "Uninstall Device" instead.
- Follow the on-screen instructions to complete the uninstallation process.
- Restart your computer.
3. Disable Fast Startup
Fast Startup is a feature in Windows that can sometimes cause conflicts with certain hardware components. Disabling this feature might help resolve the issue. Here's how:
- Press the Windows key + R to open the Run dialog box.
- Type "control panel" and press Enter to open the Control Panel.
- In the Control Panel, click on "Power Options."
- Click on "Choose what the power buttons do" in the left sidebar.
- Click on "Change settings that are currently unavailable."
- Scroll down to the "Shutdown settings" section and uncheck the box next to "Turn on fast startup."
- Click on "Save changes."
- Restart your computer.
4. Check BIOS Settings
In some cases, the issue may be related to the BIOS settings. You can try adjusting a few settings to see if it resolves the problem:
- Restart your computer and enter the BIOS setup by pressing the appropriate key (usually Del or F2) during startup. The key may vary depending on your system.
- Navigate to the "Advanced" or "Integrated Peripherals" section.
- Look for an option related to "Primary Display" or "Graphics Configuration."
- Make sure the option is set to "Auto" or "PCIe" for the AMD video card.
- Save the changes and exit the BIOS.
- Restart your computer.
If none of the above steps resolve the issue, it is recommended to reach out to the official support channels of both Windows and AMD for further assistance. They will have more specialized knowledge and resources to help you troubleshoot and resolve the problem.
References
| Reference | Description |
|---|---|
| AMD Support | Official support website for AMD graphics cards. |
| Microsoft Support | Official support website for Windows operating system. |