QuickBooks Desktop 2017 Pro Crash on Windows 10 64-bit After Opening Company Files and Logged In

Are you experiencing crashes in QuickBooks Desktop 2017 Pro on your Windows 10 64-bit system? Don't worry, you're not alone. Many users have reported encountering this issue after opening company files and logging in. In this article, we will explore some potential solutions to help you resolve this problem.

Before we begin troubleshooting, it's important to ensure that your system meets the minimum requirements for QuickBooks Desktop 2017 Pro. Make sure you have a compatible version of Windows 10 64-bit and that your computer meets the necessary hardware specifications.

Step 1: Update QuickBooks Desktop

Outdated software can often cause compatibility issues, so it's crucial to keep QuickBooks Desktop up to date. Follow these steps to update your software:

1. Open QuickBooks Desktop 2017 Pro.
2. Go to the "Help" menu and select "Update QuickBooks Desktop".
3. Click on the "Update Now" tab and select "Get Updates".
4. Wait for the update process to complete and then restart QuickBooks.

Step 2: Disable Compatibility Mode

Compatibility mode can sometimes interfere with the proper functioning of QuickBooks Desktop. To disable it, follow these steps:

1. Right-click on the QuickBooks Desktop 2017 Pro shortcut icon.
2. Select "Properties" from the context menu.
3. In the "Compatibility" tab, uncheck the box that says "Run this program in compatibility mode for".
4. Click on "Apply" and then "OK".

Step 3: Run QuickBooks in Compatibility Mode

In some cases, running QuickBooks Desktop in compatibility mode can actually resolve the crashing issue. Here's how to do it:

1. Right-click on the QuickBooks Desktop 2017 Pro shortcut icon.
2. Select "Properties" from the context menu.
3. In the "Compatibility" tab, check the box that says "Run this program in compatibility mode for".
4. From the drop-down menu, select an earlier version of Windows (e.g., Windows 8 or Windows 7).
5. Click on "Apply" and then "OK".

Step 4: Repair QuickBooks Installation

If the above steps didn't resolve the issue, you can try repairing your QuickBooks installation. To do this, follow these steps:

1. Close QuickBooks Desktop 2017 Pro.
2. Open the Control Panel on your Windows 10 system.
3. Go to "Programs" or "Programs and Features".
4. Locate QuickBooks in the list of installed programs and select it.
5. Click on "Uninstall/Change" and then choose "Repair".
6. Follow the on-screen instructions to complete the repair process.
7. Restart your computer and try opening QuickBooks again.

If you're still experiencing crashes in QuickBooks Desktop 2017 Pro after trying these solutions, it may be helpful to reach out to QuickBooks support for further assistance. They have a dedicated team of experts who can help diagnose and resolve the issue.

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