Viscosity VPN is a popular virtual private network (VPN) client for macOS that allows users to secure their internet connection and protect their online privacy. However, some users have reported an issue where Viscosity VPN blocks non-Apple app traffic, preventing certain applications from accessing the internet.
This issue can be frustrating, especially if you rely on non-Apple apps for work or other important tasks. Fortunately, there are a few steps you can take to troubleshoot and resolve this problem.
1. Check Viscosity VPN Settings
The first thing you should do is check the settings in the Viscosity VPN client. Open the Viscosity app on your macOS device and navigate to the Preferences menu. Look for any settings related to blocking non-Apple app traffic and make sure they are disabled. If you find any such settings, uncheck them and save the changes.
2. Restart Viscosity VPN
If the issue persists, try restarting the Viscosity VPN client. Close the app completely and reopen it. Sometimes, a simple restart can resolve minor software glitches and restore normal functionality.
3. Update Viscosity VPN
Outdated software can sometimes cause compatibility issues and unexpected behavior. Check if there are any updates available for Viscosity VPN and install them if necessary. Updating the software can often fix bugs and improve overall performance.
4. Disable Firewall or Antivirus
Firewalls and antivirus software can sometimes interfere with VPN connections and block non-Apple app traffic. Temporarily disable any firewall or antivirus programs you have installed on your macOS device and check if the issue still persists. If disabling these programs resolves the problem, you may need to adjust their settings to allow Viscosity VPN and non-Apple app traffic.
5. Contact Viscosity VPN Support
If none of the above steps resolve the issue, it may be necessary to reach out to Viscosity VPN support for further assistance. They will have more in-depth knowledge of the software and can provide specific guidance to help resolve the problem.
By following these troubleshooting steps, you should be able to resolve the issue of Viscosity VPN blocking non-Apple app traffic on your macOS device. Remember to always keep your software up to date and regularly check for any available updates.
References
| Title | Link |
|---|---|
| Viscosity VPN | https://www.sparklabs.com/viscosity/ |