Fixing Microsoft Edge Canary Error on macOS: 'This page is having a problem'
If you are using Microsoft Edge Canary on your macOS device and encountering the error message 'This page is having a problem', don't worry. This issue can be resolved by following a few simple steps. In this article, we will guide you through the troubleshooting process to fix this error.
Clearing Browser Cache and Cookies
The first step to resolve the 'This page is having a problem' error is to clear your browser cache and cookies. Follow these steps:
- Open Microsoft Edge Canary on your macOS device.
- Click on the three-dot menu icon located at the top-right corner of the browser window.
- From the dropdown menu, select 'Settings'.
- In the settings menu, scroll down and click on 'Privacy, search, and services'.
- Under the 'Clear browsing data' section, click on 'Choose what to clear'.
- Select 'Cached images and files' and 'Cookies and other site data'.
- Click on the 'Clear' button to remove the cache and cookies.
- Restart Microsoft Edge Canary and try accessing the problematic page again.
Disabling Browser Extensions
Another common cause of the 'This page is having a problem' error is incompatible or malfunctioning browser extensions. To check if this is the issue, you can disable the extensions temporarily. Here's how:
- Open Microsoft Edge Canary on your macOS device.
- Type 'edge://extensions' in the address bar and press Enter.
- You will see a list of installed extensions.
- Toggle off the switch next to each extension to disable them temporarily.
- Restart Microsoft Edge Canary and try accessing the problematic page again.
- If the error no longer appears, enable the extensions one by one to identify the problematic one.
- Once you find the problematic extension, you can either remove it or check for updates to fix compatibility issues.
Updating Microsoft Edge Canary
Outdated browser versions can also cause errors and compatibility issues. To ensure you have the latest version of Microsoft Edge Canary, follow these steps:
- Open Microsoft Edge Canary on your macOS device.
- Click on the three-dot menu icon located at the top-right corner of the browser window.
- From the dropdown menu, select 'Help & feedback'.
- In the help menu, click on 'About Microsoft Edge'.
- Microsoft Edge Canary will automatically check for updates.
- If an update is available, click on the 'Restart' button to install it.
- After the update is complete, try accessing the problematic page again.
By following these troubleshooting steps, you should be able to fix the 'This page is having a problem' error in Microsoft Edge Canary on your macOS device. If the issue persists, you can reach out to Microsoft support for further assistance.
References
| Source | Link |
|---|---|
| Microsoft Edge Support | https://support.microsoft.com/en-us/edge |