If you are experiencing issues with your Hololens not detecting your WiFi network, don't worry, you're not alone. This is a common problem that can be frustrating, but there are a few troubleshooting steps you can try to resolve the issue.
Check your WiFi network
The first thing you should do is ensure that your WiFi network is working properly. Check if other devices can connect to the network without any issues. If other devices are also unable to detect the network, the problem may lie with your router or modem. In this case, you should try restarting your router or contacting your internet service provider for assistance.
Restart your Hololens
Restarting your Hololens can often resolve minor software glitches that may be causing the WiFi detection issue. To restart your Hololens, follow these steps:
- Press and hold the power button on the Hololens until the power options menu appears.
- Select "Restart" from the menu.
- Wait for the Hololens to restart and try connecting to your WiFi network again.
Forget and reconnect to the WiFi network
If restarting your Hololens didn't solve the issue, you can try forgetting the WiFi network and then reconnecting to it. Here's how:
- Open the Settings app on your Hololens.
- Select "Network & Internet" from the list of options.
- Tap on "WiFi" and then select your WiFi network from the list.
- Tap on the "Forget" button to remove the network from your Hololens.
- After forgetting the network, go back to the WiFi settings and select your network again.
- Enter the WiFi password if prompted and try connecting.
Perform a network reset
If the above steps didn't work, you can try performing a network reset on your Hololens. This will reset all network settings on your device, including WiFi, Bluetooth, and VPN configurations. Here's how:
- Open the Settings app on your Hololens.
- Select "Network & Internet" from the list of options.
- Scroll down and tap on "Advanced options".
- At the bottom of the page, you'll find the "Network reset" option. Tap on it.
- Read the warning message and then tap on "Reset now".
- Wait for the Hololens to reset and then try connecting to your WiFi network again.
If none of these steps resolve the issue, it may be a hardware problem with your Hololens. In this case, it is recommended to contact Microsoft support for further assistance.
References
| Source | Link |
|---|---|
| Microsoft Hololens Support | https://support.microsoft.com/hololens |
| Superuser Community | https://superuser.com/ |